For all products supplied by us we offer the optimal product support to you. This covers maintenance of the software and hardware by our trained staff members, who you can reach via hotline or mail. In addition you get the supply of patches and subsequent versions. Customers with an existing support contract can send free inquiries over our support portal. You get entrance to this portal by email to support@hmk.de or under the phone-number +49-6173-3 27 47-32. Customers, who have access to the HMK support portal, can open their cases of support there.
The HMK support portal can be opened over the following web address with a browser:

https://support.hmk.de

Within the HMK support portal you can:

• scan the knowledge data base
• open new cases of support
• work on existing cases of support
• examine the status of cases
• see the history of cases
• communicate with the HMK support

Contact us via support@hmk.de or under telephone: (+49) 6173 – 3 27 47 - 32